2. Information Collection

Our data collection is diverse and user-focused:

• Directly Provided Information: This includes details like your name, contactinformation, and any other personal details you provide when using our services.
• Automated Data Collection: Utilizing advanced tools, we gather usage statistics and engagement metrics to understand better how our services are utilized.
• Third-Party Data: Occasionally, we might receive data about you from external sources, enriching our understanding and capability to serve you better
• Cookies and Tracking Technologies: We deploy cookies to enhance websitenavigation, track user preferences, and gather aggregate usage data
• Google reCAPTCHA and Google Analytics: We use Google reCAPTCHA for security purposes and Google Analytics for website analytics. For details on how Google uses data, please visit Google's Terms of Service and Privacy Policy.  See section 10 for additional details

3. Use of Information

The information we collect serves multiple essential functions:

• Service Delivery: Primarily, your data enables us to personalize and improve the services we offer you.
• Communication: We use your contact information to keep you updated about our services and, with your consent, to send promotional materials.
• Analytics and Improvement: We constantly evolve our offerings by analyzing user interaction and feedback.
• Legal Compliance: Adhering to legal standards, we use your data where necessary for compliance with laws and regulations.

4. Sharing of Information

Sharing information is a responsible act at Coverden and occurs in specific instances:

• Service Providers: Essential third-party services contributing to our operational effectiveness have access to certain data under strict confidentiality agreements.
• Legal Obligations: When required by law, we may disclose your data to comply with legal processes
• Corporate Events: In scenarios such as mergers or acquisitions, user data might be transferred as part of business assets
• International Transfers: We ensure that any cross-border data transfer complies with international data protection standards.

5. User Rights and Choices

As a valued user, you have significant control over your data:

• Access and Update: You can request access to your data and update it as needed.
• Opt-out: Users have the option to opt-out of marketing communications and other optional services.
• Data Portability: Where applicable, you can request a copy of your data in a portable format.
• Automated Decisions: We respect your rights concerning automated decision-making processes and offer transparency.

6. Children’s Privacy

We recognize the importance of protecting the privacy of children:

• Age Limitations: Our services are not directed at children under a specific age (to be defined), and we do not knowingly collect data from them.
• Protective Measures: If we become aware that we have inadvertently received personal information from a child without parental consent, we will take steps to remove that information from our records.

7. Data Security

We prioritize the security of your personal data:We prioritize the security of your personal data:

• Security Measures: Utilizing state-of-the-art security technologies, we protect your data against unauthorized access, disclosure, or destruction.
• Breach Response: In the unlikely event of a data breach, we have proceduresto address and mitigate any potential harm promptly.

8. Data Retention

Our data retention practices are carefully calibrated::

• Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.
• Deletion or Anonymization: After the end of the retention period, your data is either securely deleted or anonymized.

9. International Users and Data Transfers

We cater to a global user base and handle data across borders:

• Global Operations: Understanding the diversity of our users, we tailor our services to meet various international standards.
• Data Transfer Safeguards: Any international transfer of data is conducted incompliance with applicable data protection laws, ensuring the security and confidentiality of your data.

10. Cookies and Similar or Other Technologies

We use cookies and similar technologies with transparency:

• Purpose of Cookies: Cookies help us enhance your browsing experience, understand user preferences, and improve our website.
• User Controls: You can manage your cookie preferences, including opting out of certain types of cookies.
• Google reCAPTCHA
  
• Data Collection and Processing by Google reCAPTCHA:
  
• reCAPTCHA analyzes user interactions with our website. This analysis runs in the background, and the collected data is forwarded to Google. The data includes:
• IP address.
• Referrer URL.
• Information about the operating system, browser, and device settings, such as language and location
• Behavioral data like mouse movements, keyboard strokes, and interaction patterns (e.g., pauses betweenactions).
• Google cookies present on the website.
• This data collection is crucial for the functioning of reCAPTCHA and helps distinguish between legitimate users and automated software or bots.
• Legal Compliance and User Notification:
  
• In accordance with the General Data Protection Regulation (GDPR), California Online Privacy Protection Act (CalOPPA), and Google's requirements, we inform you about the use of reCAPTCHA on our site. These regulations mandate the inclusion of a privacy notice when personal data is collected, whether directly by us or by third parties like Google.
• We are committed to maintaining transparency about the data collection and its purpose.
• User Consent and Rights:
  
• We obtain legally valid consent from our users for the use of cookies and the collection and sharing of data as part of our compliance with the GDPR and CalOPPA.
• Users have the right to revoke their consent at any time and are provided with clear instructions on how to do so.
• Our privacy policy includes clear identification of each party that collects data and their use of this data.
• Efforts are made to ensure third parties comply with our privacy standards.
• Google Analytics
  
  Our website also uses Google Analytics, a web analytics service provided by Google, which helps us understand how visitors engage with our website
  
  1. Functionality: Google Analytics uses cookies to track visitor interactions. This data collects information and reports website usage statistics without personally identifying individual visitors to Google.
  
  2. Data Handling: The information generated by the cookies about your website use (including your IP address) is transmitted to and stored by Google.
  
  3. User Control: You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please notethat if you do this, you may not be able to use the full functionality of this website.
  
  Additional Information
  
  For more detailed information about Google's privacy practices, please visit Google's Privacy Policy. For specific information on Google reCAPTCHA, you can refer to Google's Security and Privacy Policy for reCAPTCHA.
  

11. Third-Party Links and Services

• Disclaimer: Our website may include links to third-party websites or services we do not operate. We advise you to review their privacy policies.
• Interactions with Third-Party Services: If you interact with third-party services through our platform, their policies govern their use of your information.

12. International Privacy Frameworks

• Global Compliance: We adhere to various international privacy frameworks, includingthe EU-GDPR, Swiss-GDPR, CCPA, EU-U.S. Data Privacy Framework, and other national laws such as those in Canada and France.
• Framework Specifics: Each framework has unique requirements, and we ensure our practices align with these laws, providing robust privacy protections regardless of location.

13. Changes to This Privacy Policy

• Policy Updates: We may update this policy from time to time. Any changes will be posted on our website; if significant, we will provide more prominent notice.
• Continued Use After Changes: Your continued use of our services after such changes will constitute your acknowledgment and consent to the modified privacy policy.

14. Contact Information

• Questions or Concerns: Please contact us via the provided contact details for any questions or concerns regarding this policy or our privacy practices.
• Data Protection Officer Contact: Our Data Protection Officer can be reached for specific inquiries or concerns about your personal data.

15. Governing Law

• Jurisdiction: This policy and any disputes arising from it are governed by the laws of the jurisdiction where we are based, without regard to its conflict of law principles.

16. Complaints and Dispute Resolution

• Filing Complaints: Should you have a privacy-related complaint, we encourage you to contact us first to resolve the issue.
• Dispute Resolution Mechanism: We provide a dispute resolution mechanism to address complaints about our processi